Koontz, as it's affectionately known among its regular customers, is full of hardware surprises. You never know who or what you'll find at Koontz Hardware. Known for its 16-ft high shelves of endless inventory, Koontz is a handyman's dream.

But when you put nearly three times the inventory as a Home Depot in a hardware store, you're bound to end up with items you don't normally find. How about gourmet cookware, an elegant picture frame, or that impossible-to-find light bulb? With a mind-blowing 120,000-piece inventory, Koontz is a virtual one-stop shop.

With 70 knowledgeable employees on hand, experienced help is never far away. It's not unusual to have three or four employees hold a conference to solve a customer's problem. The customer always leaves knowing how to install or assemble the product.

One of the store's policies is to stock three price levels of every item. That way, you'll find the part you need at the price you expect.