We have a 4.5 star rating on Yelp, and you can read some of the reviews below!
"This is one of my favorite businesses of any type anywhere! You will never find a more helpful staff that with at least one expert onsite for any job. I have never had a question they couldn't answer. They always go above and beyond to make sure they are giving me the best support they can. And their prices are great, very comparable to the big chains, if not better."
"I've been a Koontz customer for 10 years, and I have never been disappointed with their selection. On my most recent visit, the store had a selection of water pumps unmatched by larger stores such as Home Depot (we went to two of them, but had no luck). In addition to the great inventory, they can special order anything you need (we ordered knobs and handles for our built-ins at Koontz, and the process was really easy).
Koontz also has the most knowledgeable staff I've ever seen in a hardware store. Not only do they know general things, they're acquainted with the products they sell.
Koontz also has great kitchen and bath items. All in all, this is simply a fabulous store."
"The parking is a huge plus- friendly, helpful, knowledgeable staff. Someone even gave me some free wood scraps to use as shims rather than charging me. I would go back here again in a heartbeat, and it's almost worth the trip regardless of where you are."